360 SMS APP

  Salesforce is the leading CRM, whereas Facebook is the leading social media platform. Thus, the integration of both a leading CRM and a social media platform can make a world of difference in business operations.  On the one hand, users can harness the power of consolidated data of customers. On the other hand, users can effortlessly acquire new customers by targeting the massive user base of Facebook. Here's how Facebook Salesforce integration can be beneficial to maximize leads and revenue. How Facebook Salesforce Integration helps Businesses Plan Marketing Strategies based on Audience Behavior A shot in the dark doesn't bring the desired outcome. So, it is always recommended to know your prospects and customers first and then plan the marketing strategies accordingly.  Thus, with the help of analytics, track behavior of the Facebook audience, segment them and opt for personalized marketing for better results. By serving the relevant content in SMS, it becomes easier to at

  Text messaging provides enormous opportunities to connect and interact with the audiences and get into meaningful conversations. Many texting solutions provide no-code automation, scheduling capabilities, multiple channel support, scalable messaging, and much more, which can help to increase responses for customers and maximize conversions. So, if users have flexibility in their customer conversation methods, they can serve customers better by connecting with them through the right channel at the right time and increase customer response. Here are a few versatile ways to use SMS in Salesforce and increase customer responses. SMS in Salesforce for Increasing Response Multi-channel Targeting Targeting customers using Salesforce SMS gateway only can limit business outreach and audience base. When organizations connect with audiences using their preferred channel, they are more likely to respond. So, multi-channel targeting can be one of the powerful ways to increase responses for custo

  SMS has become a vital channel for quick, convenient, and scalable business communications. Thus, every business wants to incorporate text messaging in their communications channel to improve customer response and engagement rate. But some organizations have spent heavily to advertise a specific business number to cultivate audiences and brand recall. Thus, they want to retain their old branded number for text messaging, which prevents them from losing out on audiences. This is where Salesforce BYON helps prospects to use their old number for messaging. Salesforce Bring Your Own Number (BYON) As the name signifies, Salesforce Bring Your Own Number capability provided by messaging app providers allows users to bring their own number for text messaging. SMS providers enable users to use their number through hosting or porting, depending on the user's requirement. Also, if users do not have a number to bring in, they can ask SMS providers to issue a new number for the messaging pur

  Automation capabilities in any business can bring a world of difference in its processes and allows employees to cut back on plenty of manual tasks, which saves a lot of time for them. The same thing applies to Salesforce SMS automation as well. Automated texting can help users cut back on manual intervention while sending each message and get into multiple conversations simultaneously. Also, users can invest time in other core priority areas of business like prospecting and lead generation, which further helps to improve their efficiency. Salesforce SMS automation Use-cases Automate Follow-up Texts for Unresponsive and Closed Leads Time is money in any business, and employees can't waste it chasing unresponsive or closed leads, which are less likely to convert. So, automated text messaging can help to follow up with such leads on an agent's behalf. Employees can automate series of questions defining date and time to drive responses. And if any potential customer responds,

  Every individual is different and is leaned towards a specific channel when it comes to chatting and communication. So, to target more and more users over various interaction channels globally, it's vital to have multi-channel and messaging platforms. And when we talk about targeting audiences globally through messaging, WeChat messaging channel is worth considering. Not only just SMS, MMS, WhatsApp, or Facebook, even WeChat Salesforce integration is vital to increase audience-base. What is WeChat? WeChat is a multi-purpose messaging app that works as a social media app and mobile payment app too. However, it is one of the most popular messaging apps in the world, but it's more prevalent in China. It is not just a messaging app as users can also make audio and video calls, translate texts, and much more.  Why opt for WeChat Salesforce Integration? Improve Business Outreach Globally WeChat is a China-based app. Thus, it is China's largest messaging app. So, WeChat Salesfor

  During the pandemic, text messages have emerged as the most reliable means to connect with audiences faster, irrespective of industry. And even the education industry is no exception when it comes to SMS communication. No matter whether education institutions are running online classes or offline, SMS Salesforce for Higher Education has paved several ways to reach students on their ubiquitous hand-held devices and engage with them anytime, anywhere.  Like Salesforce offers a health cloud for the healthcare industry, Salesforce also offers an Education cloud to the Education industry to transform student's journey with the help of a unified view of student's data. Let's check out how text marketing Salesforce and Education Cloud can help connect and engage with students at the right time. SMS Salesforce for Higher Education Use Texts for Admission and Enrollments Admissions and enrollment are the most vital aspect of the education sector. This is where text message Salesf

  Multi-channel communication has become a critical business priority to improve business outreach and serve customers better. Possession of various channels helps businesses to improve communications, increase customer base, and target audiences where they already are. Thus, organizations prefer Salesforce WhatsApp integration in addition to the Salesforce SMS integration to communicate with prospects and customers over their preferred messaging channel. But before incorporating WhatsApp business Salesforce for communications, there are certain things one should know about Salesforce WhatsApp integration to make the right choice. WhatsApp Versions for Business There are two ways to use WhatsApp for businesses depending on the business size and requirements. WhatsApp Business App WhatsApp Business API WhatsApp Business App  WhatsApp Business App is a perfect pick for small enterprises. With the release of multiple user features, users can access WhatsApp web on upto 4 devices simultan