360 SMS APP

  Businesses are often quite clear about the operations they want to perform, but they don't find the right platform or channel. On the contrary, when customers have the right and best channels in Salesforce, sometimes they fail to use them to the fullest and unlock their potential. And this leads to the under utilization of communication channels. The best thing is when one can use the communication channel to interact with audiences to perform different activities. WhatsApp from Salesforce is among the top communication channels that hold the potential to make all types of communication more effective. And the reason is WhatsApp is a globally accepted and popular channel. So, here are various interactions you can perform using Salesforce for WhatsApp . Post Sales Engagement When any brands solely work to increase sales, the chances are higher that they will fail. This is because it is not always sales that lead to business growth. Instead, it's customer satisfaction that c

  Usually, the field service offered by companies proves to be the border that exists between a great and poor customer experience. If customers are satisfied, they’ll provide high ratings to the business and will recommend others to connect with your business. And to get these benefits, the key is to improve field service, for which hiring a Salesforce certified consultant is a great way to get started. Most common field services asked by customers involve maintenance, repairs, equipment installation, product delivery, etc. Whenever a field service technician receives any notification regarding an appointment duty, there’s always a customer waiting for service that could solve his issues. If the technician can resolve the issue on the first visit, that’s something customers really like. And the process through which the customer requests reach the technician can be streamlined with the help of Salesforce. Salesforce Consulting for Field Service Field service is probably the most unde

Salesforce WhatsApp integration connects Salesforce and WhatsApp, allowing users to manage WhatsApp operations from within Salesforce. This includes access to a consolidated view of data, multimedia, analytics, automation, and more. By selecting the appropriate Salesforce integration for WhatsApp, users can gain access to advanced messaging capabilities such as automation and analytics, which can enhance the speed and efficiency of WhatsApp operations and allowing users to go beyond basic functionalities of just sending and receiving WhatsApp messages. Does Whatsapp work with Salesforce? Salesforce is a customer relationship management (CRM) platform that allows businesses to manage customer interactions and data. With the use of Salesforce, companies can track customer interactions and automate sales, marketing, and customer service processes. Yes, Salesforce can be integrated with WhatsApp, which is a popular messaging app. By installing an advanced texting app from Appexchange that