Salesforce digital engagement is transforming the ways organizations interact with each other in real-time on mobile channels of personal preference. As the need to send dedicated and time-sensitive messages continues to increase, SMS and WhatsApp are some of the most feasible channels of scalable digital engagement. The level of digital involvement in Salesforce relying on SMS and WhatsApp communication has become a strategic feat that businesses cannot afford to ignore anymore. This blog is about the three advanced practices that can enable organizations to incorporate messaging into organizational objectives with the use of Salesforce, considering the 360 SMS App and other interest-ready solutions. 1. Smartphone SMS: Real-Time, Personalized Contextual Chat Although SMS can be considered as a one-way notification channel, in practice, it is developed to match CRM smartness in a real-time horizon. Salesforce Digital engagement SMS is a way to make better sales. In this method,...
When you're looking forward to cutting back on time invested in text operations, you can't afford to miss the text messages drip campaign. To a great degree, the incorporation of SMS drip campaigns can help you speed up your business operations by automating text messages for various purposes. You can automate repeated tasks like follow-ups that your teams have to do before closing a deal. Not every texting operation is revenue-generating in business and needs your time. So, for such tasks, you can put drip SMS campaigns at work and cut back on manual intervention. What is a Text Message Drip Campaign? SMS drip campaigns are way different from normal campaigns. For normal campaigns, you have to schedule text messages manually every time you want to send a text. But in the case of drip SMS campaigns, you schedule a series of text messages once and sit back. As a result, you do not have to intervene every time you send an SMS. And this applies to recur...