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Showing posts with the label Bulk SMS Messages

Real Examples of How Salesforce and WhatsApp Integration Enhance Business

Salesforce WhatsApp Integration Salesforce WhatsApp Integration: Real-World Case Studies In today's fast-paced digital world, businesses need to stay connected with their customers in a way that feels personal and immediate. One powerful tool for achieving this is Salesforce WhatsApp integration . This integration allows businesses to communicate directly with customers via WhatsApp while utilizing the powerful features of Salesforce to manage and track interactions. Let's explore real-world case studies that show how Salesforce Message and WhatsApp integration Salesforce are driving Salesforce digital engagement success. Case Study 1: Boosting Customer Support Efficiency A retail company struggled with long wait times and delayed responses in their customer support. After integrating WhatsApp with Salesforce, they could engage with customers in real ...

How to Run Salesforce Drip Campaigns in 360 SMS?

In business, users follow different approaches to cater to the requirements of unique use cases. This includes different texting routines too. Sometimes, users converse one-on-one to resolve customers' queries faster, and sometimes they schedule messages to cut back on manual intervention. Thus, users need robust and reliable Salesforce texting solutions with advanced features to accelerate their text operations and minimize time consumption and investment. This is something 360 SMS is always good at. Salesforce Drip Campaigns is a must-have messaging capability every business needs for quick and convenient automated messaging. And understanding the worth of Drip campaigns in business 360 SMS provides the most advanced and easily configurable drip campaigns. How to Run Drip Campaigns with the 360 SMS app? SMS drip campaigns allow you to schedule a series of text messages at different intervals depending on your requirement. You can even take action depending on the drip campaign r...

5 Ways to Use Salesforce Text Message for Managing Payments and Invoices

  Driving payments from customers on time is one of the most challenging aspects that lingers on with employees and business firms. Due to busy lives and hectic schedules, people often forget to pay bills on time, renew subscriptions and membership, and much more. This causes inconvenience to customers as either their services are suspended, or they have to bear additional late payment charges. On the flip side, it causes inconvenience to business ventures as the end of subscriptions and services leads to a loss of revenue. So, to avoid all such hassles, business ventures can count on Salesforce text messages for managing payments & invoices and add convenience to users. Ways to Use Salesforce Text Message for Managing Payments Send Price Quotes at Scale Prospects and customers' incoming inquiries consist of various concerns. It can be to know more about a product, to learn using a specific feature, or it can be a request for a price quote. Price quotes are an estimated amount...

Best Practices to Send Bulk SMS Messages Salesforce Effectively

Things go right and become more effective when done appropriately. The same principle applies when employees send bulk SMS messages from Salesforce . Many aspects are often overlooked by marketers while sending bulk messages from Salesforce. This leads to SMS carrier filtering and makes messages less effective. Further, carrier filtering also impacts SMS deliverability as text messages end up in spam folders and do not reach audiences. So certain practices can help marketers steer clear of spam filters and target audiences better when they send bulk text messages from Salesforce. Things to Consider When You Send Bulk SMS Messages Salesforce  Verify Phone Numbers and Maintain Data Accuracy Clean and accurate data is a crucial aspect that helps improve bulk SMS deliveries. A database filled with a lot of inaccurate numbers or phone numbers that do not support messaging as landline numbers can adversely impact bulk text deliveries.  Thus, you must have a texting app that lets you...