360 SMS APP

One of the basic requirements of every business is to grow its user base. And for this, they adopt several approaches. This includes marketing, advertising, cold calling, etc., which increases business expenses. In this era of digitalization, everything is fast-paced and at people's fingertips. Thus, the business also needs quick and convenient methods to connect with its potential customers and grow customers. This is where texting comes to the rescue. Text messaging provides the most cost-effective and convenient method for users to increase their customers. Though Salesforce doesn't provide default message capability, using a best Salesforce app , users can send various types of text messages to increase their customers. Potential Use of Salesforce SMS app to Increase Customers Offer Discounts to your Potential Customers One way you can use text messages to acquire new customers and drive purchases is to send text messages with discounts and offers. When any new potential cu

It's not always the calling agent at fault when the outcome is not as you have envisioned. There can be other factors, too, that you should be cautious about when it comes to productivity. And one of them is appropriate tools and technologies to manage business operations, whether text, call, service, sales, marketing, or any other. If we talk about maximizing the productivity of calling agents, one thing businesses can't afford to miss is CTI. CTI integration in Salesforce is an essential move for Salesforce users to manage their call operations effectively and faster. Advanced CTI capabilities help businesses maximize the calling agents' productivity, saving their time. Here's how. Maximizing Calling Agent’s Productivity with Salesforce Telephony Integration Reduces Efforts of Calling Agents Have you ever thought about how much time it would consume if agents had to dial number back-to-back while dealing with a large volume of calls? A lot. Dialing each number by pres