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Real Examples of How Salesforce and WhatsApp Integration Enhance Business

Salesforce WhatsApp Integration Salesforce WhatsApp Integration: Real-World Case Studies In today's fast-paced digital world, businesses need to stay connected with their customers in a way that feels personal and immediate. One powerful tool for achieving this is Salesforce WhatsApp integration . This integration allows businesses to communicate directly with customers via WhatsApp while utilizing the powerful features of Salesforce to manage and track interactions. Let's explore real-world case studies that show how Salesforce Message and WhatsApp integration Salesforce are driving Salesforce digital engagement success. Case Study 1: Boosting Customer Support Efficiency A retail company struggled with long wait times and delayed responses in their customer support. After integrating WhatsApp with Salesforce, they could engage with customers in real ...
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3 Versatile Ways to Use SMS Salesforce for Higher Education

 


During the pandemic, text messages have emerged as the most reliable means to connect with audiences faster, irrespective of industry. And even the education industry is no exception when it comes to SMS communication. No matter whether education institutions are running online classes or offline, SMS Salesforce for Higher Education has paved several ways to reach students on their ubiquitous hand-held devices and engage with them anytime, anywhere. 


Like Salesforce offers a health cloud for the healthcare industry, Salesforce also offers an Education cloud to the Education industry to transform student's journey with the help of a unified view of student's data.

Let's check out how text marketing Salesforce and Education Cloud can help connect and engage with students at the right time.


SMS Salesforce for Higher Education

Use Texts for Admission and Enrollments

Admissions and enrollment are the most vital aspect of the education sector. This is where text message Salesforce for University students can provide the easiest way to communicate with the education counselors. Institutions can use conversational messaging to resolve the student's queries faster to attract more applications. 


Besides, educational professionals can use SMS Salesforce for Higher Education to send enrollment URLs, notifications on incomplete admissions applications, update students on application progress through automated texts, and send reminders on payment and other due dates.


Nurture Relationships with Alumni

Consistent engagement with alumni helps to build and nurture relationships with them. Using SMS Salesforce for Higher Education, institutions can send invites for alumni events and reminders to reduce no-shows. 


In addition to this, texts can be used to circulate university news and raise funds from potential donors. With SMS in the Education realm, it becomes easier to appreciate donors with a 'Thank You' message and keep them posted on how their donations are being used.


Send Updates and Reminders to Students 

There is always a lot to covey to students to reduce inconvenience for them. SMS Salesforce for Higher Education allows students to send updates on extra classes, venue, timings, class cancellation, exam reminders, special lectures, seminars, campus tours, events, and much more. Besides, SMS provides an easy way to make campus announcements and keep students posted about every campus activity.


Conclusion

Effective communication is the key to better relationships with students and smooth educational workflows. So, text message Salesforce for University students and institutions-both provides the most convenient platform to communicate. SMS Salesforce for Higher Education enables education counselors to get into meaningful interactions with students at scale without being dependent on phone calls and emails. Thus, educational professionals can accelerate their workflows with SMS and automation and also perform other tasks simultaneously. 

For More Visit : 360 Sms App

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