Salesforce has already made the lives of business owners easy by providing them with the best tool to manage customer relationships and improve their business operations. On top of it, the integration of CTI Salesforce in India has provided an additional advantage to agents, employees, and businesses by empowering them to handle call operations in the best possible way. So, with the help of Salesforce CTI integration, business firms can easily strengthen their multiple channel communications and use calls and texts together for better customer handing over calls. How CTI Salesforce in India helping Agents Improve Employees Productivity Without Salesforce telephony integration , agents have to deal with a lot of manual work. This includes manual number dialing, logging calls, and adding information into the system collected over calls. As a result, the overall productivity of the agents is hampered. CTI Salesforce in India helps agents be more efficient at work as it allows them to a
360 SMS is a one-stop text messaging solution for Salesforce. The app empowers users to communicate effectively with customers and business partners, allows marketers and sales users to batch text and enables administrators to automate triggered text messages and even automate the responses. https://360smsapp.com