Digital outreach in the environment of Asian Pacific business ecosystems, particularly in Chinatown, relies on hyperlocal outlets. WeChat is still comfortable in this area, not only as a communication tool, but as an ecosystem. In the case of an organization working under Salesforce CRM, deployment of WeChat as an internal messaging system can radically enhance timeliness and the setting of business communication. This guide discusses how the integration of Salesforce in WeChat includes enterprise-level integration support, such as the 360 SMS App, that can put the CRM-driven actions in place to foster fast and multi-user-friendly interaction and synchronized operations. The importance of WeChat to Salesforce Messaging Ecosystems WeChat has transformed from a past messaging application to a critical B2C and B2B interface in most industries in East Asia. Be it customer support, post purchases, transaction messages, or multi-touch lead nurturing, organizations in this market need solutio...
For every business, time is an important factor. More time equals more work, efficiency, and revenue. Thus, business ventures strive to find time-saving components in business operations to have more time in their hands to focus on other high-priority tasks. This is where automation can play a vital role in saving time. With Salesforce SMS automation, users can cut back on time investment and manual intervention, which helps employees to be more efficient without compromising on the quality of other tasks. So, here are some super-efficient ideas to use Salesforce SMS automation for your targeted customers. How to Use Salesforce SMS Automation for Customers Keep your Customers Up-to-date about Your Company It's vital to keep your customers updated about company events and the latest happenings in a company to retain your customer and keep them loyal to your brand. Updating your customers is an act that helps you value customers and show concern for them....