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Showing posts from May, 2023

Must-Have Capabilities your WhatsApp and Salesforce Integration Should Provide

Different methods provide different capabilities for managing WhatsApp operations. Sometimes it could limit your capacities while performing WhatsApp operations. Sometimes you get much more advanced features with WhatsApp integration in Salesforce that helps you take your business communication to the next level. Say, if you choose WhatsApp API integration , you get limited capabilities for messaging. It requires additional development, time, and resources if you need something out-of-the-box to manage specific business requirements. And in case you choose a third-party app from the AppExchange, you can expect different types of inbuilt capabilities to improve WhatsApp business communications. Here are some must-have capabilities you should consider before looking for an app on AppExchange for WhatsApp and Salesforce integration. This will help you be clear about what is necessary to succeed on the WhatsApp platform. Essential Features you Should get with WhatsApp and Salesforce Integr