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Top 4 Business Communication Trends in 2022

Gone are the days when businesses only had emails to communicate with their audiences. There was a time when businesses and customers both had to wait for days to get a response from the other end. But with changing times and evolving human needs, the way firms interact with their audiences has also transformed. Businesses are sidestepping old-school ways of business interactions like emails and cold calling to reach out to their customers. Instead, they are picking up on new communication strategies and innovative approaches to stay competitive in the market and cater to the evolving needs of audiences. So, here are the top 5business communication trends of 2022 that you can also opt for your business. Trends for Effective Business Communications Automated messaging for 24*7 Support The use of chatbots is on the rise for effective business communications. Not every business interaction, but there's a lot that businesses count on a chatbot for. This ...

Top 4 Facebook Marketing Trends for Businesses in 2022

Things change with changing times. In the same way, business processes keep evolving to provide quality services and experiences to their customers. Thus, it becomes essential for businesses to keep up with the latest trend in the market to gain a competitive edge over other competitors. Practicing old-school ways of marketing and selling in business can outcompete you as outdated methods keep losing their impact and can disinterest your audiences. These days, almost every Salesforce user is incorporating the Salesforce FB messenger app to strengthen their brand presence on social media, but that's not enough. It's crucial to keep up with the latest Facebook trends to make the most of this platform. So, here we go. Facebook Reels for Visual Appeal The time is gone when brands had to count on television advertisements for video content. Now, the time has changed, and brands have several options available to showcase their brand content in video form....

Not Sure of Using a Text Message Drip Campaign? Here's How to Do it

When you're looking forward to cutting back on time invested in text operations, you can't afford to miss the text messages drip campaign. To a great degree, the incorporation of SMS drip campaigns can help you speed up your business operations by automating text messages for various purposes. You can automate repeated tasks like follow-ups that your teams have to do before closing a deal. Not every texting operation is revenue-generating in business and needs your time. So, for such tasks, you can put drip SMS campaigns at work and cut back on manual intervention. What is a Text Message Drip Campaign? SMS drip campaigns are way different from normal campaigns. For normal campaigns, you have to schedule text messages manually every time you want to send a text. But in the case of drip SMS campaigns, you schedule a series of text messages once and sit back. As a result, you do not have to intervene every time you send an SMS. And this applies to recur...

Salesforce Facebook Integration: Why you Can’t Afford to Miss Facebook for Business

Salesforce Facebook integration is a process of combining Salesforce and Facebook. This also syncs the data of Facebook products and Salesforce. As a result, you can connect and interact with people over Facebook more effectively using the consolidated view of customer data. So, you can utilize the combined power of Facebook messenger and Salesforce to increase customer acquisition rates and engage with Facebook audiences. You can harness the power of Facebook and Salesforce for different purposes. Salesforce Facebook Integration for Business Improve Brand Presence Salesforce Facebook integration provides you with enormous ways to improve your brand presence. You can easily market your business offerings on Facebook for more lead generation. More importantly, you can respond to the customer's comments and inquiries on Facebook directly from Salesforce. Increase Customer Base As Facebook has a massive user base, you can use this to increase your customer base by...

Shrink Text Operations and Improve Conversions with Text Message Drip Campaign

A drip campaign is not a new term in the world of email marketing. But often, marketers do not get responses and returns as expected with email drip campaigns. This is where a text message drip campaign comes into the picture. Users can harness the power of drips and SMS together with the help of a text message drip campaign and avail of the advantage of high SMS open and response rates for marketing. Thus, users can expect better engagement and returns by connecting with audiences at the right time. Besides, users can accelerate their text operations and increase conversions. Let's check out how it lets users do that. Text Message Drip Campaign for Accelerated Processes and Conversions Get Around with Missed Follow-Ups One of the biggest reasons why leads don't convert is missed follow-ups. Every customer has a unique journey, and marketers need to follow up with customers at different stages for the next level of engagement. But marketers miss following up with them due ...

5 Ways to Use Salesforce Text Message for Managing Payments and Invoices

Driving payments from customers on time is one of the most challenging aspects that lingers on with employees and business firms. Due to busy lives and hectic schedules, people often forget to pay bills on time, renew subscriptions and membership, and much more. This causes inconvenience to customers as either their services are suspended, or they have to bear additional late payment charges. On the flip side, it causes inconvenience to business ventures as the end of subscriptions and services leads to a loss of revenue. So, to avoid all such hassles, business ventures can count on Salesforce text messages for managing payments & invoices and add convenience to users. Ways to Use Salesforce Text Message for Managing Payments Send Price Quotes at Scale Prospects and customers' incoming inquiries consist of various concerns. It can be to know more about a product, to learn using a specific feature, or it can be a request for a price quote. Price quotes are an estimated amount...

How to Win back Customers and Loyalty with Text Messaging on Salesforce

Winning back lost customers and driving repeat purchases from existing customers is a hard nut to crack for marketers. But it is not as tough as acquiring new customers for the business. For getting new customers, marketers have to start from scratch. They need to strategize to strengthen relationships, deliver high-value customer experiences, win customer loyalty, and much more. But, it takes up less effort and time to win back lost customers and drive repeat purchases from existing customers as they have already been your customers and are familiar with your services. So, here are a few tactics that can help you win customers back and drive sales from existing customers with text messaging on Salesforce. Ways to Win back Customers and Loyalty using Text Messaging on Salesforce Text to Win Strategy Works for Engagement The very first step to winning back lost customers and purchases from existing customers is engagement. So marketers try out many types of t...