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Salesforce Facebook Integration: Why you Can’t Afford to Miss Facebook for Business

Salesforce Facebook integration is a process of combining Salesforce and Facebook. This also syncs the data of Facebook products and Salesforce. As a result, you can connect and interact with people over Facebook more effectively using the consolidated view of customer data. So, you can utilize the combined power of Facebook messenger and Salesforce to increase customer acquisition rates and engage with Facebook audiences. You can harness the power of Facebook and Salesforce for different purposes. Salesforce Facebook Integration for Business Improve Brand Presence Salesforce Facebook integration provides you with enormous ways to improve your brand presence. You can easily market your business offerings on Facebook for more lead generation. More importantly, you can respond to the customer's comments and inquiries on Facebook directly from Salesforce. Increase Customer Base As Facebook has a massive user base, you can use this to increase your customer base by...

Shrink Text Operations and Improve Conversions with Text Message Drip Campaign

A drip campaign is not a new term in the world of email marketing. But often, marketers do not get responses and returns as expected with email drip campaigns. This is where a text message drip campaign comes into the picture. Users can harness the power of drips and SMS together with the help of a text message drip campaign and avail of the advantage of high SMS open and response rates for marketing. Thus, users can expect better engagement and returns by connecting with audiences at the right time. Besides, users can accelerate their text operations and increase conversions. Let's check out how it lets users do that. Text Message Drip Campaign for Accelerated Processes and Conversions Get Around with Missed Follow-Ups One of the biggest reasons why leads don't convert is missed follow-ups. Every customer has a unique journey, and marketers need to follow up with customers at different stages for the next level of engagement. But marketers miss following up with them due ...

5 Ways to Use Salesforce Text Message for Managing Payments and Invoices

Driving payments from customers on time is one of the most challenging aspects that lingers on with employees and business firms. Due to busy lives and hectic schedules, people often forget to pay bills on time, renew subscriptions and membership, and much more. This causes inconvenience to customers as either their services are suspended, or they have to bear additional late payment charges. On the flip side, it causes inconvenience to business ventures as the end of subscriptions and services leads to a loss of revenue. So, to avoid all such hassles, business ventures can count on Salesforce text messages for managing payments & invoices and add convenience to users. Ways to Use Salesforce Text Message for Managing Payments Send Price Quotes at Scale Prospects and customers' incoming inquiries consist of various concerns. It can be to know more about a product, to learn using a specific feature, or it can be a request for a price quote. Price quotes are an estimated amount...

How to Win back Customers and Loyalty with Text Messaging on Salesforce

Winning back lost customers and driving repeat purchases from existing customers is a hard nut to crack for marketers. But it is not as tough as acquiring new customers for the business. For getting new customers, marketers have to start from scratch. They need to strategize to strengthen relationships, deliver high-value customer experiences, win customer loyalty, and much more. But, it takes up less effort and time to win back lost customers and drive repeat purchases from existing customers as they have already been your customers and are familiar with your services. So, here are a few tactics that can help you win customers back and drive sales from existing customers with text messaging on Salesforce. Ways to Win back Customers and Loyalty using Text Messaging on Salesforce Text to Win Strategy Works for Engagement The very first step to winning back lost customers and purchases from existing customers is engagement. So marketers try out many types of t...

How CTI Salesforce in India helps Agents and Customers

Salesforce has already made the lives of business owners easy by providing them with the best tool to manage customer relationships and improve their business operations. On top of it, the integration of CTI Salesforce in India has provided an additional advantage to agents, employees, and businesses by empowering them to handle call operations in the best possible way. So, with the help of Salesforce CTI integration, business firms can easily strengthen their multiple channel communications and use calls and texts together for better customer handing over calls. How CTI Salesforce in India helping Agents Improve Employees Productivity Without Salesforce telephony integration , agents have to deal with a lot of manual work. This includes manual number dialing, logging calls, and adding information into the system collected over calls. As a result, the overall productivity of the agents is hampered. CTI Salesforce in India helps agents be more efficient at work as it al...

Best Practices to Send Bulk SMS Messages Salesforce Effectively

Things go right and become more effective when done appropriately. The same principle applies when employees send bulk SMS messages from Salesforce . Many aspects are often overlooked by marketers while sending bulk messages from Salesforce. This leads to SMS carrier filtering and makes messages less effective. Further, carrier filtering also impacts SMS deliverability as text messages end up in spam folders and do not reach audiences. So certain practices can help marketers steer clear of spam filters and target audiences better when they send bulk text messages from Salesforce. Things to Consider When You Send Bulk SMS Messages Salesforce Verify Phone Numbers and Maintain Data Accuracy Clean and accurate data is a crucial aspect that helps improve bulk SMS deliveries. A database filled with a lot of inaccurate numbers or phone numbers that do not support messaging as landline numbers can adversely impact bulk text deliveries. Thus, you must have a texting app that lets you...

Why should Businesses Choose Salesforce WeChat Integration?

Every end-user has a unique channel preference for communication. This is because of the familiarity with the channel and the convenience it adds to them. So, like other channels, there may be customers who are really fond of WeChat for communication. WeChat has its unique user base who live their lives over WeChat and are more comfortable conversing over WeChat than any other channel. There are around 1.2 billion monthly active users of WeChat, which no Salesforce business users can afford to miss while scaling their business. This makes Salesforce WeChat integration a critical priority for businesses. Not only this, there are many more reasons to look at. Reasons to Choose Salesforce WeChat integration for Business Scale Business in China and other Countries It takes up a lot to acquire new customers and increase revenue. A multi-channel approach can always help make a significant change in the customer base. The more channels you use, the more customer segments you can target to inc...