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Top 3 Salesforce Digital Engagement Strategies with SMS and WhatsApp for Scalable Customer Interactions

  Salesforce digital engagement is transforming the ways organizations interact with each other in real-time on mobile channels of personal preference. As the need to send dedicated and time-sensitive messages continues to increase, SMS and WhatsApp are some of the most feasible channels of scalable digital engagement. The level of digital involvement in Salesforce relying on SMS and WhatsApp communication has become a strategic feat that businesses cannot afford to ignore anymore. This blog is about the three advanced practices that can enable organizations to incorporate messaging into organizational objectives with the use of Salesforce, considering the 360 SMS App and other interest-ready solutions. 1. Smartphone SMS: Real-Time, Personalized Contextual Chat Although SMS can be considered as a one-way notification channel, in practice, it is developed to match CRM smartness in a real-time horizon. Salesforce Digital engagement SMS is a way to make better sales. In this method,...
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Salesforce Users: Step Up your Engagement Game this Halloween using Salesforce Bulk MMS

 The Halloween holiday is around the corner. And holiday and festive seasons provide firms enormous opportunities to engage with their prospects and customers and reinforce relationships with them.

During the Halloween holiday, there can be countless ways to connect with potential customers and deliver some value through your business communications.

All you need is Salesforce's appropriate tool and capabilities to revamp your business communications. One of them is Salesforce MMS.

Multi-media messaging allows you to redefine your business communications, adding a visual appeal to simple and plain Halloween text messages.

That further helps you capture the immediate attention of your audiences and intrigue them, resulting in better responses.

So, here's how you can make the best out of Salesforce MMS integration this Halloween.



Engage and Drive More Sales this Halloween with Salesforce MMS

Greet your Customer Uniquely this Halloween

A wish can always make your customer's day. Besides, it creates a positive brand experience that helps you stay on top of your prospects and customer's mind.

Overall it enables you to create a loyal brand following and drive more conversions.

So, rather than sending simple Halloween greetings full of text, you can count on Salesforce MMS to uniquely greet your prospects and customers.

You can send Halloween e-cards or gifs to add a visual element to your Halloween greeting and improve customer experiences with your brand.

Send Vouchers and Coupons

One of the best advantages of using Salesforce MMS is people are more likely to respond to visuals.

So, you can use this advantage to drive sales on the Halloween holiday. You can send discount coupons or vouchers through MMS and entice them with irresistible deals.

That way, you can implicitly push your prospects and customers to make purchases during the Halloween holiday.

Redirect Customers to Halloween Deals and Offers Page

If you're getting exclusive pages designed during Halloween or festivals, you can also redirect your potential customers to that specific page.

Often, firms roll out new offers and deals during festivals; firms can drive traffic to pages reflecting exciting deals and offers by sending URLs through Salesforce MMS Integration.

The more traffic and insight they get to a page, the higher their sales. That way, you can maximize sales during Halloween.
Follow up about Halloween Deals in Your Voice
Texting and calls are not the only ways to interact with your potential customers. You can follow-ups with your customers by sending an audio file.

So, you can send pre-recorded audio files using Salesforce MMS for Marketing Cloud
to check with customers if they have availed of Halloween discounts, deals, and coupons.

Also, you can remind customers about time-sensitive Halloween deals and their validity period to nudge customers and drive them towards purchase.

Conclusion

The Halloween holiday and festivals are the best occasions to connect and engage with prospects and customers. Using Salesforce MMS, users can make their business messages visually appealing. This further helps to stand out in the inbox filled with simple greeting text messages on the Halloween holiday. That way, brands can easily gain a competitive edge by making the best of their Salesforce MMS integration.

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