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Real Examples of How Salesforce and WhatsApp Integration Enhance Business

Salesforce WhatsApp Integration Salesforce WhatsApp Integration: Real-World Case Studies In today's fast-paced digital world, businesses need to stay connected with their customers in a way that feels personal and immediate. One powerful tool for achieving this is Salesforce WhatsApp integration . This integration allows businesses to communicate directly with customers via WhatsApp while utilizing the powerful features of Salesforce to manage and track interactions. Let's explore real-world case studies that show how Salesforce Message and WhatsApp integration Salesforce are driving Salesforce digital engagement success. Case Study 1: Boosting Customer Support Efficiency A retail company struggled with long wait times and delayed responses in their customer support. After integrating WhatsApp with Salesforce, they could engage with customers in real ...
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Salesforce Viber Integration: How it will Enhance your Business

Salesforce Viber integration can help to enhance customer relationships and improve client success. In the era of digitalization, everything is at your fingertips. In an ever-changing world, many businesses have been adapting to the most modern tools available to them. One of these technologies is Salesforce Viber Integration. This integration will help you communicate with your customers in a whole new way. Here are some of the benefits you can expect from a Salesforce Viber Integration: Enhanced customer service, increased sales, and easy communication.


Salesforce has been integrating with different communication channels steadily over the years. The latest integration is with Viber, a free cross-platform messaging and voice app. With Viber’s user base of 1 billion people, this will help boost business success.


What is Salesforce Viber Integration

Salesforce Viber integration is a process of connecting Salesforce and Viber. The Salesforce Viber integration is used to facilitate your communication with your customers and potential clients. However, this isn’t just any communication tool, it’s more than just another messaging app. If you only use texts, it would never be as effective as it is now. There are more tools than just messaging apps out there that have the potential to improve your business and redefine the way you connect with your customers. Since you've lived in a digital world for a while, you're convinced that the future will be even better.

When you communicate with your customers through the Salesforce platform, it makes your job easier as Salesforce gives you a consolidated view of all customer data.


How It Helps Your Business To Grow


Salesforce Viber messaging allows you to connect with audiences where they already are. You can connect with Viber lovers over their preferred messaging platform. You can also transfer files like pictures, voice notes, and files without logging into a secure online platform. The Viber call service also supports 2-way text messaging. This integration with Salesforce will make your sales representatives smarter as they can easily get all the required information from Salesforce CRM


Use-cases of Salesforce Viber Integration are: 


Recruitment and Engagement: Through Salesforce Viber integration, sourcing and recruiting can be easy with candidates who love Viber. You will be able to make candidate engagement easy and convenient with this integration. You should be able to reach out to candidates faster with Viber messaging and improve their experience. You will be able to create strong connections with your candidates using Salesforce Viber Integration. Improve your product sales: 


You'll be able to make sales and marketing efforts a lot easier using Salesforce Viber Integration. With this integration, you will be able to market business offerings over the Viber messaging platform.


You Can Boost your Business with Salesforce Viber Integration


Salesforce Viber Integration is useful for communicating with your customers. You’ll be able to make your sales easier with the help of using Salesforce Viber integration. For now, a texting app supporting Viber is a more affordable and effective way to enhance your business communication. Just, for example, the 360 SMS is also an app that offers 8 pre-integrated channels and this includes Viber too. So you do not need separate Viber integration with Salesforce.

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